Privacy Policy

Effective Date:

01 November 2024

  1. Introduction

    This Privacy Policy applies to the NASVI Street Sathi App ("App") operated by the National Association of Street Vendors of India ("NASVI," "we," "our," or "us"). We are committed to protecting your privacy and ensuring a safe user experience. By using this App, you consent to the collection and use of your information in accordance with this Privacy Policy.

  2. Information We Collect

    We collect and process the following types of data:

    • Personal Information: Name, mobile number, ID/Aadhar number, postal address, gender, age/date of birth, and banking information.
    • Professional Details: Vending type, market area, and other related information.
    • Location Data: Real-time location data to verify vendor information and help vendors access nearby services and support.
    • Device Information: Device type, operating system, and mobile network information to enhance user experience and troubleshoot issues.
    • Automatically Collected Data: Information such as IP address, timestamps, device identifiers, and browsing behavior in the App, collected to help us improve our services.

  3. Use of Cookies and Tracking Technologies

    We may use cookies and other tracking technologies to understand user preferences and improve the user experience. You may choose to disable cookies through your device settings, though some features of the App may be limited as a result.

  4. How We Use Your Information

    We use the collected information for the following purposes:

    • To register vendors and provide them with a digital ID card.
    • To verify vendor identity and manage the vendor account.
    • To provide access to benefits, government schemes, and NASVI updates.
    • To enhance service delivery through push notifications, content updates, and training.
    • For analytics and research purposes to improve App functionality and user experience.

  5. Sharing of Information

    Your information may be shared only in specific cases, such as:

    • With NASVI Administrators: For verification and support.
    • With Government Authorities: When required for benefit disbursement or verification purposes.
    • Service Providers: Third-party services assisting with data storage, analytics, content management, and support.

  6. Data Transfers and Storage

    Your data is stored within secure servers located in [india]. If your data is transferred to servers outside India, we ensure that adequate safeguards are in place, as per applicable Indian data protection laws.

  7. Marketing and Communication

    We may send you notifications, updates, and other information about services and programs related to the App. You may opt out of receiving marketing messages by contacting us at [email protected]

  8. Data Security

    We implement industry-standard measures to protect your information. However, please note that no method of electronic storage is completely secure, and we cannot guarantee absolute security.

  9. Data Retention

    We retain your data as long as necessary to provide our services and meet legal obligations. Once your account is deactivated or you stop using the App, your data will be retained for up to [2 years] or as required by law.

  10. Your Rights

    Under Indian law, you have the right to access, update, and correct your personal information. You may request deletion of your account by contacting us at [email protected].

  11. Breach Notification

    In the unlikely event of a data breach, we will notify affected users as required by Indian data protection laws. Notifications will include details of the breach and recommended steps for safeguarding your information.

  12. Children's Privacy

    This App is intended for users over 18 years of age. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal information, please contact us, and we will take steps to delete such information.

  13. Data Portability

    You may request a copy of your personal data in a commonly used format by contacting us at [email protected] .

  14. Changes to This Privacy Policy

    We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

  15. Contact Us

    For questions or concerns, please contact us at [email protected].